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| IN
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Holiday Season Officially Arrives In The Email Industry
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PPC Strategy During The Current Financial Crisis
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Marketing TIPS...
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RUMBLES from the
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an ongoing Safari in
the ever changing
Jungle of Online Marketing...
RUMBLES is an ezine for
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and advertising. We help you save money and time, by
sharing ways to improve your
online advertising
results.
You can see it in the emails .... the Holiday Season is already upon
us. If you have been in a GardenRidge or Hobby Lobby lately, (both
popular craft/ home deco stores).. you know. The fall and even the
Halloween decorations are already scaled back to the sale racks and
Christmas has taken over the aisles.
Our main article will help you hone your promotions to meet the
demands of the busiest online shopper/ entrepreneur. Heed the advice,
then schedule your holiday campaigns through RUMBLES. :)
Sincerely,
Rhonda
Hailey
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| Feature Article.. |
Holiday Season Officially Arrives In The Email Industry by Aaron Smith
THE
RETAIL INDUSTRY IS INFAMOUS for getting a head start on the holiday
season, and this year promises to be no different than the rest. The
arrival of Neiman Marcus' email yesterday touting its 2008 Christmas
Book makes it official -- Q4 is upon us! If you haven't been preparing
your email program for the holiday season, it's time to shake a leg and
move into high gear.
For email marketers, this year's holiday
season brings with it a number of challenges resulting from the current
economic climate. Many program managers are working with reduced
budgets and fewer resources, while being asked to produce more.
Additionally, standing out in the inbox is becoming more difficult as
many marketers have increased the frequency of their messages,
contributing to inbox clutter and increased competition for recipients'
attention. Finally, consumers are reluctant to make purchases, so
creating a compelling message that stands out from the crowd is more
important than ever.
While it's a bit late to start planning
program strategy for the holidays from scratch, here are a few ideas on
how to make the different parts of each email serve a special role
during the holiday season:
1. Subject line - first things first: This is your primary tool in getting recipients
to
open your email. The more crowded the inbox, the more critical these
few words. Consider using longer subject lines to better convey what
your emails are about. Alchemy Worx' Subject Lines: Length Is Everything report found that subject lines of 70+ characters generate higher
click-to-open rates and click-through rates than shorter subject lines
(which produce higher open rates but fewer clicks).
Tout free
shipping more often in subject lines. Web shoppers love free shipping
and retailers know it. According to research done by the Email
Experience Council last year, retailers included the words "free
shipping" (or the equivalent) in their email subject lines about 42%
more often during the holiday season.
2. Navigation: Place everything your subscribers need at their fingertips by packing
your nav section with relevant messaging and links. Alert customers to
shipping deadlines. Call out popular holiday items or shopping
categories. Add just a touch of holiday with a graphic or a color
change. Remind them what you're there for.
3. Main Message: Know your customers and how they shop. Sort items by categories: gifts
for girls, boys, men or women; gifts for husbands, mothers, best
friends or colleagues.; gifts by price range -- under $20, under $50,
under $100, etc. Help customers out by breaking down their shopping
lists, and they'll appreciate it. Send a series of
recipient-themed messages to different segments in your list -- or try
a gridded approach in a single message to keep it all neatly packed,
like a beautifully wrapped present.
3. Gift Services Footer: The Gift Services Footer (affectionately known as the GSF) keeps your
holiday templates under control when you're trying to squeeze in a
couple extra submessages.. -- or four! Layering gift card promotions,
order-by dates, gift-wrapping offers, local retail store adjusted
hours, and on and on, can get to be too much for one little email to
handle. Cut down on overwhelming submessages by fitting an average of
four messages into the space of one with the GSF.
The astute
reader will have noticed a theme running through the above
recommendations. They are designed to get you thinking and planning
your emails from the customer experience perspective. Reward your
subscribers with well-thought-out, customer-friendly messaging and they
are likely to reward you in return with their loyalty and patronage.
____________________________________________________________
Aaron
Smith is a founder and principal at Smith-Harmon.com, a design agency
dedicated exclusively to email creative excellence.
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PPC Strategy During The Current Financial Crisis
The Rimm-Kaufman Group Blog, rimmkaufman.com
We’re
living through historically bad financial times. Wall Street is in
crisis. Consumer confidence is plummeting. Many retailers are
projecting weak Q4 sales and revising earnings estimates downward.
The
chaos on Wall Street has broad implications for our economy.
Considering here only the narrow perspective of paid search
advertising, how should online advertisers respond?
1. Have clear economic targets. This is not the time for hazy goals. Determine how aggressively or
how conservatively you should be advertising, and stick to your
numbers. If your SPCs (sales-per-click) decline, so should your bids. This is not the time to change your overall strategy each week.
2. Use strong bid management tools. Consumer sentiment and shopping trends can shift rapidly. This is not
the time for coarse bidding at the adgroup level, for inaccurate
algorithms, or for infrequent manual bid adjustments.
3. Shift ad dollars to stronger channels. This may mean moving more money into paid search. This may mean
moving more money out of paid search. Now isn’t the time to maintain
historic channel budget allocation simple because “that’s the way we’ve always done it.”
4. Seek capped agency or technology fees. At RKG, we cap our fees, so for our large clients our management fees
become an increasingly smaller percentage of their advertising effort.
Anything that scales without limit with ad spend or with sales
places a heavy burden on your margins.
5. Protect your bottom line first. Don’t let revenue targets established a year ago drive
decisions you’re making now. Trying to hit growth goals will lead
some retailers into ruin.
6. Stay calm. The
world hasn’t ended for retail. This is not the time to over react.
Strong retailers will gain market share through this period, even with
top line weakness.
For all of us and our nation, may we reach some stability soon.
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| We Q... do You? |
RUMBLES
is on the
Check
us out here
Discover
a solution to the deterioration of email reliability, meet some
of
my fellow
publishers and see what's happening on the Q today: Here
The page loads
slow due to LIVE feeds, but it opens in a new window;
so you can
read the
rest of this issue while you wait.
I can
add tidbits and special interest articles at my Q channel
without
filling your mail-box
or cluttering up the weekly issue. And its a great
way to make reading RUMBLES
an interactive activity because you can
make comments or ask questions
without email.
Some publishers have abandoned email altogether. I don't
intend to stop
sending to my email subscribers,
yet;
but certainly to offer the email-Less
alternative; and to be
ready for the inevitable.
If you value your time, Quikonnex is
Check it out, its free for
subscribers:
http://quikonnex.com/344
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